Dashboard Overview

How to navigate, understand, and make the most of your dashboard for insights

Your dashboard is where you track how AI models talk about your brand. This guide walks you through where everything is, so you always know which website you're viewing and where to find what you need.

How Your Account Is Organized

Everything in Promptmonitor is organized into three levels.

Level	What it is	What belongs to it
Team	Your workspace. You can belong to more than one.	Your plan and billing, team members, and wallet and services
Website	One brand you track. A team can have several, depending on its plan.	Prompts, competitors, sources, actions, and analytics
Page	The part of the dashboard you're viewing, such as Overview or Prompts.	Data for the website you've selected

Most of what you see belongs to one website. Your prompts, scores, and competitors all belong to the website you've selected. Switch website, and the whole dashboard switches with it.

The Sidebar

The sidebar on the left takes you to every part of the dashboard.

Website Pages

Page	What it's for
Overview	Your four visibility scores, trends, and charts at a glance.
Prompts	Add and manage the questions we track, and open each prompt's report.
Competitors	Every brand AI models mention for your prompts, and how you compare.
Sources	The websites AI models cite, and which ones to target.
Actions	Your weekly, ranked to-do list for improving your visibility. The number beside it shows your open actions.

Website Analytics

Web Analytics: Human visitors to your website.
Bot Analytics: Visits from AI crawlers such as GPTBot and ClaudeBot.

Both are available on Growth and Pro.

Services and Settings

Services: Opens three pages. Services page lets you order done-for-you services, Wallet shows your team's balance, and Orders tracks what you've bought.
Websites Settings: Brand details, detection keywords, markets, monitoring, analytics setup and integrations, plus adding or deleting a website.

Credit Usage Summary

At the bottom of the sidebar, you'll see how many AI answers you've used this billing period out of your plan's total. Click it for the full breakdown, with View plan and Add more credits.

To make more room for your data, click the icon at the top of the sidebar to collapse it.

The Top Bar

Icon	What it opens
? (Help)	Contact us, the Help Center and the SEO Community
Gear (Settings)	Team Settings, Documentation, Feature Request and the Changelog
Bell (Notifications)	Updates about your account, such as a finished crawl
Your name	Switch Workspace, to move to another website or team, and Logout

Switch or Add a Website

Switch website: Click your name at the top right and choose Switch Workspace.

Add a website: Go to Websites Settings and click Add New Website. This starts the same setup steps you followed for your first website.

The number of websites you can track depends on your plan.

Banners You Might See

Banner	What it means
Team wallet balance is below the threshold	Your wallet balance is under $25. Top it up so service orders aren't interrupted.
Subscribe to manage your recommendations, or a read-only message	Your trial has ended or your subscription isn't active. You can still view your data, but you can't make changes.

Key Terms

Term	Meaning
Prompt	A question your customers ask AI models, which we track.
Crawl	One round of asking every AI model on your plan each of your prompts and recording the answers.
AI answer	One model's answer to one prompt in one location. Each uses 1 credit.
Detection keywords	The names we look for in AI answers to spot your brand.
Source	A web page an AI model cited in its answer.

FAQs

Why did my data change when I clicked another website?
Each website has its own prompts, scores, and competitors. The dashboard always shows data for the website you've selected.

Where do I change my plan?
Click the gear icon, choose Team Settings, then open the Billing tab. Only team admins can change the plan.

Where do I invite my team?
Click the gear icon, choose Team Settings, then open the Team tab and click Invite Member. Only team admins can invite people.

💬 Can't find something? Click the ? icon at the top of your dashboard and choose Contact us.

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