How to Contact Promptmonitor

If you need help using Promptmonitor, have questions about your account, or run into any issues, our support team is always available to assist you.

We offer two ways to get in touch, so you can choose what’s most convenient.

Contact Options

1. Support Chat

Chat is the fastest way to reach us, and it's best for quick questions and troubleshooting.

• From your dashboard: Click the ? icon at the top and choose Contact us.

• From the sign-in page: Click the chat icon in the bottom-right corner.

2. Email Support

For detailed inquiries or follow-ups.

• Email us at support@promptmonitor.io

• Our team typically responds within an hour.

When you contact us, include your website and a short description of the issue. A screenshot helps too.