create new prompts failed

I created multiple prompts, but it still shows 0% Visibility Score, Top LLM "-", and TopCompetitor "-". The prompt cannot be opened or viewed in detail. I also tried refreshing the page, but the issue persists. Can someone tell me whether the LLM tracking task for my page is working properly?
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Comments2
Chioma Chuku
Jul 24
Hi, thanks again for reporting this. The issue has been resolved; the affected project was refreshed, and the previously failed prompts are now accessible. If you notice any further issues, please let us know and we'll be happy to assist.
Chioma Chuku
Jul 22
Hi there, thank you for reporting this. We've received your report and are currently investigating the issue. We'll keep you updated via our live chat conversation as soon as we have more information. We appreciate your patience.